Don’t worry. We are here to help. You might be able to find some answers in the F.A.Q.

( Just click on the section you want to know more about. )

If not, contact us via the form at the bottom, by e-mail – contact@threadandthread.com – or via WhatsApp on – +447445755911

F.A.Q

United Kingdom

All Items are Dispatched at 10:15am on working days. For example – If you order on a monday at 4pm this will be sent 10:15am Tuesday  |  If you order at 9am Tuesday, this will be sent same day at 10:15 )


U.K 1st CLASS FREE SHIPPING : Royal Mail Aim to Deliver Next Working Day

INTERNATIONAL STANDARD SIGNED : 5-14 Working Days


We also offer a whole range of other delivery options. Contact us for more info

Please return your item Within 14 days of you receiving it please.

At the moment we do not have a free returns system in place. So im afraid unless there is something wrong with the item ( for Example : damaged, or misdescribed by us  )  then im afraid you will have to pay for the return. Sorry about that.

( We will advise you on the cheapest way to return & we may even offer you a little something in return )

Yes. yes we are on eBay

 

We are on eBay with the exact same items, so its up to you… 

but……. We do offer discount codes on our website !!! So……..

( Feel free to ask us for a discount, we cant always guarantee it, so please don’t get annoyed at us 🙁 but if you do have one, please remember you can only use 1 code at a time. Sorry)

I feel like we have forgotten something??

 

Not sure.. so if you do have a question please feel free to contact us via the form below. We reply to every message & we do it a.s.a.p!

The Form !!!


Name
Name


Email
Email


Subject
Subject


Message
Message